Frequently Asked Questions
What types of facilities use Actisafe products?
Correctional centers, detention facilities, youth justice, mental health, and high-security institutions.
Are your products compliant with Australian correctional standards?
Yes. All key products are certified for correctional use and meet relevant Australian and state standards.
Do you offer custom sizes or designs?
Yes. We build to specification for projects that require non-standard dimensions, materials, or features.
What is your typical lead time?
Stock items ship within a week. Custom or project orders range from 4 to 10 weeks, depending on requirements.
Is installation included?
For major contracts and full fitouts, yes. Smaller orders are supply-only unless quoted otherwise.
Can you provide compliance and safety documentation?
Yes. Test reports, certificates, and technical data sheets are available for all contract orders.
What is your warranty policy?
All products carry a manufacturer’s warranty covering defects and compliance failures. Terms vary by item.
Still Have Questions?
Contact Actisafe today to discuss tailored solutions for your correctional facility.
Our team of experts is ready to provide the trusted, high-performance products you need to meet the most demanding standards.
Let’s work together to create safer, more secure environments.
